Frequently Asked Questions

How soon?

Got it done early?
Good job Teacher’s Pet! Now relax and select our 5 day turnaround option.

Right on schedule huh?
Cruise on by with our 3 day turnaround option.

“I need it now!”
Alright, calm down… We have  a 1 day turnaround option for you.

Please keep in mind that the countdown starts after the proof is approved not when the order is place, so be sure to read up on how to prepare your files here.… The more “print ready” your files are, the quicker the job gets done!

What kind of shipping do you offer?

Well, you can come on by the shop and pick up your order. And if you ask nicely, we’d love to show you the cool machines. We also work with UPS, and they’re great! Plus, they are a union company just like us. Through our site, you may select the level of service you desire from UPS.

Do you do design and layout?

We sure do! If you would like more information please send an e-mail to info@amacielprinting.com and we will get back to you with the specifics for design and layout.

What about web based templates?

Why yes we do, thanks for asking! We have templates in Adobe illustrator, InDesign, and Photoshop.

What format should my files be in?

This format.

If my printed piece has two sides how should I prepare the files?

Please submit the front and back as separate files.

Ummm proofs?

We got two kinds for you:

A PDF proof or soft copy proof will guarantee the position and typeset of the print. This free service will also show the images as they are, but since you’ll be viewing it through your individually calibrated computer screens, the colors you see in your screen are not exactly the same colors we see in ours. Also, colors on screen vary slightly once they’re on paper.

A contract or hard copy proof is a single run of the job. This will precisely show how the final piece will look and feel like. It’s also $25.  Most of the time, a PDF proof is enough, but if the tiniest nuance of color is important to the job, better get a hard copy proof.

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